Cyber Scape Interactive

Product Integration Quality Survey

ID

Product \ Solution Name
About Me
Name (for public)
Job
Workplace
Industry experience (years)
Integrator Info
Integrator Company Name
Integrator Web Site
Planning and Preparation
How would you rate the thoroughness of the initial planning and preparation phase?
Did the integrator clearly understand and define the integration requirements?
How well did the integrator communicate the integration plan and timeline?
Implementation Process
How would you rate the integrator's technical expertise during the integration?
How effectively did the integrator handle any issues or challenges during the integration process?
Was the integration completed within the agreed timeline?
Was the integration completed within the agreed budget?
Performance and Reliability
How well does the integrated product perform in your environment?
Have you experienced any downtime or issues since the integration?
Support and Training
How would you rate the quality of training provided by the integrator?
How effective was the integrator in providing post-integration support?
How responsive was the integrator to your support requests after the integration?
What is your overall satisfaction with the integration process?
Would you recommend this integrator to others?
What additional improvements would you suggest for the integration process?

Your general comments and suggestions for improving the integrator's services:

Stastus

ID

Product \ Solution Name
About Me
Name (for public)
Job
Workplace
Industry experience (years)
General Characteristics
How would you rate the overall level of security provided by the product?
How well does the product meet your requirements and expectations?
How would you rate the ease of installation and configuration of the product?
How would you rate the user-friendliness of the product interface?
Technical Characteristics
How effectively does the product protect against the threats?
How often do you encounter false positives from the system?
Performance
How would you rate the product's impact on overall system performance?
How would you rate the speed of threat detection and mitigation?
How would you rate the quality of technical support?
How frequently are updates released for the product?
How would you rate the update process (installation of updates)?
Satisfaction and Recommendations
What is your overall satisfaction with the product?
Would you recommend this product to other users?
What additional features or improvements would you like to see in the product?

Your general comments and suggestions for improving the product: